- Page
- About Us
About Us
Welcome to STPUP.COM, your ultimate destination for high-quality, innovative fonts designed to elevate your brand and creative projects.
At STPUP.COM, we believe that great design starts with the perfect font. Whether you’re a designer, entrepreneur, or artist, we provide tools that empower you to make bold, lasting impressions. Our mission is simple: to inspire creativity, simplify access to premium resources, and deliver unparalleled service to our community.
Why Choose STPUP?
• Instant Access: No waiting. Once you make your purchase, your fonts are delivered immediately, so you can dive into your creative process without delay.
• Exceptional Quality: Every font we offer is meticulously crafted, ensuring it meets the highest standards of design and functionality.
• Customer-Centric: Your satisfaction is at the core of everything we do. From seamless shopping experiences to responsive support, we’re here to help every step of the way.
• Community-Driven: We’re more than just a store. We’re a community of creators, visionaries, and innovators who share a passion for impactful design.
Our Commitment
At STPUP.COM, we are dedicated to transparency, quality, and efficiency. Our streamlined processes ensure your shopping experience is smooth, and our instant delivery system means you never have to wait to bring your ideas to life.
We also understand the importance of privacy and data security. Your trust is invaluable to us, which is why we prioritize protecting your personal information through rigorous measures.
Get Inspired, Get Creative
When you shop at STPUP.COM, you’re not just buying fonts—you’re investing in tools that bring your vision to life. Whether it’s for branding, marketing, or personal projects, our fonts are designed to make your ideas shine.
Thank you for making us a part of your creative journey. Let’s create something extraordinary together!
Faq
Help Center
WHAT’S YOUR RETURN POLICY?
At NET STEPUP LLC your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help!
RETURNS
We accept return requests within 14 business days of purchase. To initiate a return, please email us at Hey@stpup.com with your order details.
Important Notes:
• Upon receiving a refund, you are required to discontinue the use of the product and delete all associated copies or files.
• Non-returnable items: Bundled products or items marked as final sale.
REFUNDS
Once your return request is approved via email, we will process your refund to your original payment method within 2–3 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
DELAYS OR ISSUES
If you have not received your refund within 15 business days of approval, please contact us at Hey@stpup.com, and we’ll assist you promptly.
For any further questions or concerns, don’t hesitate to reach out to us. Thank you for shopping with STPUP.COM!
HOW TO INSTALL FONTS?
For Mac: Open up Font Book. If you have multiple font files, your font folder might be zipped. Double-click the folder to unzip it. Then, select all of the font files and drag and drop them into Font Book.
For Windows: If you have multiple font files, your font folder might be zipped. Double-click the folder to unzip it. Right click on one of the font files so that the menu opens up. Click Install.
Fonts are stored in the C:\Windows\Fonts folder. Another way to add fonts is by dragging them directly into this folder.
For Chrome Book: Install new fonts via the app you want to use them in. For example, if you want to use the purchased fonts in Canva, open Canva and follow these instructions: https://www.canva.com/help/upload-fonts. If you want to use another design app, try googling “install custom fonts on [insert the app name you want to use the fonts in]” to get more specific instructions on how to install them in your specific app.
FONT NOT SHOWING IN KEYNOTE
Close and reopen Keynote, then in the top menu open Format > Fonts > Show Fonts and make sure “All Fonts” is selected.
HOW DO I GET MY FONT FILES DELIVERED?
After your purchase, you’ll get a link to your font file/s.
Click to download and follow the install instructions.
WHAT FORMAT SHOULD I USE? OTF OR WOFF/2?
Font files come in different formats.
Select .OTF file if you’d like to use the fonts on your computer in other programs, such as Adobe Illustrator or Photoshop. Canva also accepts .OTF files if you want to add them to your brand kit.
Select .WOFF/.WOFF2 if you want to use the fonts on your website. Modern browsers will only need WOFF2 but we will give you both file types to ensure compatibility with older browsers, e.g. older Internet Explorer or Safari versions.
.OTF versus .WOFF/.WOFF2: WOFF formats are a compressed version of .OTF files so that the fonts load faster on websites. WOFF2 is an evolution of WOFF and is ~30% more compressed.
Other font file formats are TTF, EOT, and SVG. These formats are not needed or supported anymore. For questions, please email hey@stpup.com.
INSTALL ERROR: UNSUPPORTED FORMAT
General: Use the OTF format to install fonts on your computer. OTF is the most popular and modern format.
Website Fonts: If you want to use the fonts on a website, e.g. on a CMS like Wordpress, Webflow, and Squarespace, use the WOFF/2 format. WOFFs are smaller in size which will make your site load faster.
For Chrome Book: Install new fonts via the app you want to use them in. For example, if you want to use the purchased fonts in Canva, open Canva and follow these instructions: https://www.canva.com/help/upload-fonts. If you want to use another design app, try googling “install custom fonts on [insert the app name you want to use the fonts in]” to get more specific instructions on how to install them in your specific app.
No results found....
Didn't find your answer?
Our customer service will be happy to help you.